#-1 Describe different quality methods within healthcare.Explain the basic models of quality improvement in healthcare.Evaluate the role and importance of patient satisfaction.Evaluate the role and importance of the patient experience.Apply statistics to different quality methods in healthcare.Apply quality improvement methods.Course ScenarioChaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:Emergency room servicesIntensive careSurgical careObstetricsDiagnostic servicesSome rehabilitation therapiesInpatient pharmacy servicesGeriatric servicesConsumer physician referral servicesRecently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them.Scenario ContinuedYou have been asked to present a narrated visual report for the CEO and Board of Directors on a video conference call to share your major findings and to discuss recommendations.Competencies:Describe different quality methods within healthcare.Explain the basic models of quality improvement in healthcare.Evaluate the role and importance of patient satisfaction.Evaluate the role and importance of the patient experience.Apply statistics to different quality methods in healthcare.Apply quality improvement methods.InstructionsYour narrated visual report should include the following:Types of measurements that will be used.Overall design of the survey.Identifies who will lead the QI task force.Identifies who should be on the task force.Suggestions for implementing the results of the survey.Your narrated visual report should be done using Microsoft PowerPoint, or any other presentation software of your choosing that also allows for narration to be added.APA formatting for the References slide, and proper grammar, punctuation, and form are required. #-2Apply major organizational perspectives and theories to real problems facing health services organizations.Identify concepts in organizational decisions, strategic alliances, and managing efficiency and effectiveness.Analyze decisions that impact the healthcare delivery system.Analyze leadership challenges in healthcare.Analyze operational decisions of healthcare organizations and the impact on business performance outcomes.Apply principles of organizational learning, innovation, and change in healthcare organizations.IntroductionPublic health problems are diverse and can include infectious diseases, chronic diseases, emergencies, injuries, environmental health problems, as well as other health threats. The following project will allow you to demonstrate your ability and skill in applying major organizational healthcare theories, innovation, and change concepts that impact leaders and the decisions they make when facing operational challenges in the healthcare industry.ScenarioActing as the president of a local hospital in an economical and socially deprived county in the US, you have just received a phone call from the state’s CDC office advising the hospital of an outbreak of Whooping Cough. As of now, a majority of the state is being affected by the outbreak and resources are becoming scarce. Your hospital is the only medical center that serves the county. Based on trends and tracking, the CDC believes that your county in which can expect a major increase in patients in the next 48-72 hours with the disease. As the president of the 300-bed hospital which serves a diverse population of 50,000 citizens, it is the president’s responsibility to create a plan of action to help address and treat patients of the county who might become ill in the next 48-72 hours.The first task you will undertake is to research the disease, its course of treatments, and cures to help effectively treat the potential outbreak. Once you have done so, you will create a presentation that you can give to the county board and CDC showing how your hospital will combat the disease, treat patients, and develop strategies to prevent the spread of the outbreak.As the president, you will need to work with internal and external vendors on ensuring that the hospital has enough resources and that more resources can be ordered and delivered as quickly as possible. You will need to reach out to and gain assistance from other healthcare organizations in the area to help you track, treat, and control the spread of the disease. Â As the leader of the hospital, you will have to make decisions on how to properly manage the shortage of beds, doctors and nurses, and resources that may occur due to the outbreak.InstructionsCreate an executive summary addressing how best to successfully manage the problem outlined in the scenario. This plan has two parts. First is the executive summary followed by a PowerPoint presentation with audio.Step 1 – Write an Executive Summary covering the following:Develop an action planto share with the hospital staff and CDC local office to address and contain the outbreak in an effective and efficient manner at the hospital.Outline the process of developing alliances and partnerships to help treat and contain the outbreak through the use of efficient and effective approaches to the healthcare delivery systems.Analyze the organizational decisionsneeded to be undertaken as a leader; that would play a part in addressing and containing the outbreak along with the use of limited resources.Determine the best leadership style to use to effectively bring together multiple departments and agencies to work together as one team in containing and treating the outbreak.Summarize innovative processes needed to address the outbreak given the shortage of resources and time to implement a strategy.Outline any ethical considerations that should be addressed as part of the strategy in treating and containing the outbreak due to the shortage of resources such as money, manpower, and medicine.Write a conclusion on the process changesneeded to help improve reaction time and containment from the standpoint of the hospital.Step 2 – Create a PowerPoint presentation with audioAs president of the hospital, you will need to create and record a 5-minute presentation using PowerPoint made up of at least 12 slides covering your findings and suggestions in dealing with the outbreak and containment of the disease. The presentation will be presented to local health officials including the officials from the counties identified by the CDC. Therefore the style of the presentation needs to be formal. You may use applications such as Screencast-O-Matic (research for tutorial videos if needed) to record your presentation.ResourcesNOTE – APA formatting for the References slide and proper grammar, punctuation, and form are required. APA help is available from this link – APA.If you are new to creating a PowerPoint presentation, visit the following free tutorial websites: