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Due Date: 11:59 pm EST Wednesday of Unit 8
Points: 100

Overview:
For your final project, develop a Risk Management Plan which details the plan for
managing risk for your selected project.

Instructions:
The plan should include all necessary sections based on the reding and course work
during this course. Please don’t confuse this with the Risk Register or Risk Response
Planning. See Polaris: Lessons in Risk Management, Dr. Byrne, Chapter 2, Risk
Management Planning and the PMBOK Guide for guidance.

There is no template for this assignment, as this assignment is to demonstrate your
understanding of what must be included in a Risk Management Plan.

Requirements:

• Page Requirement: 4-8 pages.

• If needed, make sure to site and proper APA format.

Be sure to read the criteria by which your work will be evaluated before you write
and again after you write.

BUS623 – Project and Risk
Managment

Develop a Project Risk Management Plan

Evaluation Rubric for Develop a Project Risk Management Plan Assignment

CRITERIA Exemplary Proficient Needs
Improvement

Deficient

(50 points) (40 – 49 points) (30 – 39 points) (0 – 29 points)

Required
sections

All required
sections are
added
including the
project Risk
Management
Plan.

Most of the
required sections
are added
including the
project Risk
Management
Plan.

Some of the
required sections
are added
including the
project Risk
Management
Plan.

Few of the
required
sections are
added including
the project Risk
Management
Plan.

(20 points) (16 – 19 points) (12 – 15 points) (0 – 11 points)

Risk
Strategy and
tolerance

The project’s
risk strategy
and risk
tolerance is
clearly
detailed.

The project’s risk
strategy and risk
tolerance is
mostly detailed.

The project’s risk
strategy and risk
tolerance is not
well detailed.

The project’s
risk strategy and
risk tolerance is
not clearly
detailed.

(20 points) (16 – 19 points) (12 – 15 points) (0 – 11 points)

Plan Clearly
understood
plan,
regardless of
background in
risk or project
management.

Easily understood
plan, regardless
of background in
risk or project
management.

Not easily
understood plan,
regardless of
background in
risk or project
management.

Plan is not
understandable,
regardless of
background in
risk or project
management.

(10 points) (8 – 9 points) (6 – 7 points) (0 – 5 points)

Clear and
Professional
Writing and
APA Format

Writing and
format is clear,
professional,
APA
compliant, and
error free.

Few errors that do
not impede
professional
presentation. Sign
ificant errors that
do not impede
professional
presentation.

Significant errors
that do not
impede
professional
presentation.

Writing and
format is clear,
professional,
APA compliant,
and error free.
Errors impede
professional
presentation;
guidelines not
followed.

Risk Register

Risk Register
Project name: Clinical Service Project
Project manager: Jeffery Robinson
ID Date raised Risk description Likelihood Impact Severity Owner Mitigating action Contingent action Progress on actions Status
1 Insured patients try to receive care without presenting insurance card. HIGH HIGH HIGH Marketing Better Marketing Patients will be charged for services
2 Patients targeted are not willing to be seen due to fear of being charged HIGH HIGH HIGH Marketing Knowledge/Marketing We will send more flyers through mail, use community partners to spread the word, and start having community meetings.
3 Targeted patients do not know about services due to lack of being reached through marketing MEDIUM LOW LOW Marketing Better Marketing We will send more flyers through mail, use community partners to spread the word, and start having community meetings.
4 Over scheduling of doctors HIGH LOW LOW Receptionist Ensure all doctors are properly trained in all services offered Receptionist will ensure doctor scheduling does not put more work on any doctor than the next.
5 Lack of communication between 2 clinics HIGH LOW LOW Project Manager Have weekly sync meetings Instead of having 1 meeting we will have 2 meetings a week
6 Unplanned services being scheduled or completed HIGH HIGH HIGH Receptionist Ensure only offered services are being offered and scheduled Appointments will be cancelled or the patient will pay
7 Clinic Internet Services down LOW HIGH MEDIUM Project Manager Ensure we have back-up servers Ensure Internet provider has emergency services
8 Not enough Doctors to provide services LOW HIGH MEDIUM Project Manager Hire Part time doctors for extra help Ensure doctor scheduling is done 2 weeks in advance and make necessary adjustments when scheduling conflicts arise
9 Services being over used MEDIUM MEDIUM MEDIUM Marketing Better Marketing Ensure patients understand the services being offered
10 One Clinic backs out of providing services MEDIUM HIGH HIGH Project Manager Reach out to a back-up clinic Ensure back-up clinic is trained in case 1 clinic backs out
Likelihood
1 2 3
Impact 1 Low Low Medium
2 Low Medium High
3 Medium High High

Risk Log

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Project Management, project planning, templates and advice

stakeholdermap.com

Project Management, project planning, templates and advice

1

Project Management

Jeffery Robinson

Post University

BUS530 Project Management

Dr. Archie Addo

12 December 2021


Project Management

Free clinical Service project

One journal article that examines a project that interests me is “Uninsured free clinic patients’ experiences and perceptions of healthcare services, community resources, and the Patient Protection and Affordable Care Act.” In it, Kamimura et al. (2016) explore the feasibility of free clinics projects in increasing access to health care services at community levels. The free clinics project goal is to increase access to quality and affordable health care services among disadvantaged an underserved community. After the survey conducted by the National Health, it was estimated that a higher number of patients were uninsured and this led to the rising number of home-based care instead of patients visiting the hospital. My interest in this project is setting a free clinical service, to help patients with various financial challenges other than being uninsured. Additionally, the lack of physicians and health care providers has been a challenge in serving the huge number of patients admitted daily.

The desire and compassion to make a difference in the society, together with other students we can change the lives and also save most of them through this project. For long students have been denied the chance to participate in the hidden curriculum, that is socially relevant learning, that is training students how to work with the community to bring change and save lives that could have been lost in occasions that could have been prevented. For instance, due to lack of finances to book a hospital bed, these occasions can be prevented if a free service can be provided by well-wishers and medical students.

Plan Project Quality Management

According to the Project Management Institute (2017) Project Quality Management includes the processes for incorporating the organization’s quality policy regarding planning, managing, and controlling project and product quality requirements in order to meet stakeholders’ objectives. Project Quality Management also supports continuous process improvement activities as undertaken on behalf of the performing organization. In my Clinical Service Project, I will incorporate project quality management by ensuring all employees are trained to the project specifics. I plan to ensure all employees are aware of the project specifics so that no one is left in the dark. By doing this, it allows everyone to know the role of the next person so that if an employee may be out for any reason there are no holes in the plan. I also plan to ensure all employees receive adequate amount of time off to rest and recuperate. I need all employees on at their best to ensure the customers’ needs are met at all times.

Manage Quality

According to the Project Management Institute (2017) Manage Quality is the process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project. The key benefits of this process are that it increases the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality. Manage Quality uses the data and results from the control quality process to reflect the overall quality status of the project to the stakeholders. This process is performed throughout the project. During my project, I will incorporate customer surveys to ensure customer satisfaction and customer needs have been met in a timely manner. I will also be doing random customer follow up phone calls to ensure this stays anonymous.

Control Quality

According to the Project Management Institute (2017) Control Quality is the process of monitoring and recording results of executing the quality management activities in order to assess performance and ensure the project outputs are complete, correct, and meet customer expectations. The key benefit of this process is verifying that project deliverables and work meet the requirements specified by key stakeholders for final acceptance. The Control Quality process determines if the project outputs do what they were intended to do. Those outputs need to comply with all applicable standards, requirements, regulations, and specifications. This process is performed throughout the project. Throughout the project, the data analysis team will continue to collect and gather data. We will have weekly meetings to ensure all data is collected and make the necessary changes to stay on target to complete the project. The data analysis team will work directly with the project manager and notify him of any data collected that does not support the project in order to make changes before the weekly meeting. If there are any changes made before the weekly meeting it will be annotated so that it can be brought to attention during the next meeting.

References

Kamimura, A., Ashby, J., Trinh, H., Prudencio, L., Mills, A., Tabler, J., … & Reel, J. (2016).

Uninsured free clinic patients’ experiences and perceptions of healthcare services, community resources, and the Patient Protection and Affordable Care Act. Patient Experience Journal3(2), 12-21.

MLA 8th Edition (Modern Language Assoc.)
Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK(R) Guide–Sixth Edition / Agile Practice Guide Bundle. Vol. Sixth edition, Project Management Institute, 2017.

APA 7th Edition (American Psychological Assoc.)
Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge (PMBOK(R) Guide–Sixth Edition / Agile Practice Guide Bundle: Vol. Sixth edition. Project Management Institute.

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